After connecting to the internet, the Ewon must be able to establish a VPN connection with the Talk2m servers. This article explains how to use the Talk2m Connection Checker to see which servers can be reached from your local network.
APPLICABLE PRODUCTS
Ewon Cosy and Flexy models using Ethernet or Wi-Fi
PRE-REQUISITES
Download the Talk2m Connection Checker
Using the Connection Checker
- Connect your PC to the network where the Ewon WAN gets internet.
Note: The Ewon is not involved in this process so if you are using wired Ethernet, you may unplug the network cable from the Ewon then plug it into the PC for this test. If the Ewon uses Wi-Fi, you can connect the PC to the same Wi-Fi access point.
- Run the Connection Checker and follow along with the wizard.
- Take a look at the Active Network Interface in the results. If you are using wired Ethernet, the Connection Checker may try to use the PC's Wi-Fi connection or another active network interface. You may have to disable these interfaces and redo the Connection Checker. Once you verify that the correct network was checked you can review the results or send them to HMS technical support.