How to update the firmware of an Ewon Cosy+ ?

 

IN THIS ARTICLE

There are 3 possible ways to update the firmware of an Ewon Cosy+

• Using the firmware update feature of the Ewon Cosy+
• Using the Firmware management feature of Ecatcher/Talk2m (Only available for Talk2M Pro Subscriptions)
• Using the UPKG file (full image)

 

Using the Firmware Update feature of the Ewon Cosy+

This firmware update feature allows you to :

To enable the automatic firmware update, you just need to select the type of update you want to install on your device when available (security patch, latest stable version or Pre-Release), check the option "Enable automatic updates" and click Apply.  When this option is enabled, the Ewon will perform a daily connection to the update server (https://deviceupdate.talk2m.com) starting at the boot time (Boot time <- 22 hours and 5 minutes -> Check for update <- 22 hours and 5 minutes -> Check for update...).

If a running remote access is ongoing through this Ewon device, the operation is postponed to the next check for update.

 

If you simply want to force an immediate firmware update to the latest stable version, just click the link "Want to install the latest firmware manually ?"

The Ewon device must be connected to the Internet to use this feature.

If you are using the DI1 as a Remote Access Key switch, consider to set the COM parameter DI1Cfg to 2 from the menu "System > Storage > Edit COM Cfg" to act on the VPN connection instead of the Internet connection and therefore keep the Internet connection open for the daily update check.

 

 

 

Using the firmware management feature of Ecatcher/Talk2m

This feature allows you to manage your Ewon Cosy+ firmware versions from a single page and trigger firmware updates in some clicks.  This feature is available for the Talk2m Pro subscription only.

Please refer the eCatcher online help for more info.

Hint : You can use the Talk2m Pro subscription during 3 months for FREE

 

Using the UPKG file

This method consists in reflashing the unit with a full image of the firmware by using a USB stick/SD card or a FTP connection to the device.

The procedure is the following :

1. Go to the Cosy+ Support page.
2. Click "Firmware"
3. Download the UPKG firmware file.
   1. The "Upgrade"version is used to simply upgrade your Ewon Cosy+ from a lower version to a newer one.  The Cosy+ settings are maintained after the update.
   2. The "Downgrade" version is used to downgrade your Ewon Cosy+ from a higher version to a lower/previous version.  The Cosy+ settings are erased after the downgrade.
      
      
      
      
4. Once the file is downloaded, you will need to rename this file as ewon.upkg before you copy/paste it to the USB stick / SD card or upload it through FTP.
   1. By using a USB/SD, you have to
      • Format the drive in FAT32
      • Copy the the ewon.upkg file
      • Power off the device
      • Insert the drive into the device
      • Power it on and the device will start the installation (USR LED flashing orange)
      • Once the process is finished, the USR will be steady green. You can now remove the drive from the device and reboot it.
        
        See the video attached.
        
        
   2. By using a FTP connection, you have to
      • Use the FTP client of your choice (Ex: Filezilla FTP client)
      • Login with the device credentials
      • Drop the file in the root folder of the device.
      • Once the FTP connection is closed the device will start the installation (Usr LED flashing orange)
      • The device automatically reboots at the end of the installation

The firmware image installation can take up to 10 minutes.  Do not turn off the Ewon device or remove the USB Stick/SD card during the upgrade process. 

 

A Document link is also available on our website with more details.