This Article shows you how to generate a Support package for our Product to get an easy way to share all value data of your device with the Technical Service.
APPLICABLE PRODUCTS
All ABCxxxx products.
PRE-REQUISITES
Access to the Webinterface of the Device
IN THIS ARTICLE
To generate the Support package for your device, open the Web interface.
Then click on Support (1), then on Generate (2) to save the Support Package in your Downloads Folder.
The Filename will look like so: Anybus Communicator Support Package Date Time.zip