This article goes about best practices when you lack information about a third party device featuring an Anybus network interface that you need to commission.
APPLICABLE PRODUCTS
Third party device featuring an Anybus network interface
QUESTION
Where can I get hold of a device description file, the process data size or detailed commissioning information on my third party device where I have identified an Anybus network interface?
ANSWER
Please understand that, unfortunately, we cannot provide you with detailed information on your product. This includes the specific device description file, as well as the amount of process data.
The device manufacturer implemented the network interface using an Anybus module in a customized way. Its specific I/O process data size and maybe other network features are only known to him. We simply do not have detailed information about his implementation.
Therefore, it is up to him to provide you with the product support needed to successfully integrate it into your network.
Please reach out to the original equipment manufacturer or your distributor where you purchased the product in order to get help.