Tim Beaulieu
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Tim Beaulieu hat einen Kommentar hinterlassen
Hi Lam, here's a list of devices that we can guarantee we're compatible with. Unfortunately I didn't see the AOU18RLB model number in that list https://www.intesis.com/favicon_HMS.ico https://www...
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Tim Beaulieu hat einen Kommentar hinterlassen
Here's a couple of posts that go over how to add/modify tags by going through excel/notepad in filezilla that might be helpful. https://forum.hms-networks.com/t/record-time-ran-min-sec/20366/4 ...
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Tim Beaulieu hat einen Kommentar hinterlassen
Hi Barry, What firmware is currently on the device and what firmware are you trying to upgrade to? Also this page has a lot of FAQs that should be a good reference to follow for upgrading a device:...
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Tim Beaulieu hat einen Kommentar hinterlassen
Hello, Just wanted to see if this was still an issue or if I can close this case, Thanks, -Tim
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Tim Beaulieu hat einen Kommentar hinterlassen
Welcome, Let me know if you have any other questions
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Tim Beaulieu hat einen Kommentar hinterlassen
Generally I don't recommend that people use the tag generator just because it's not something that was developed by HMS. But it is possible to do this through excel or notepad. I'd recommend going ...
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Tim Beaulieu hat einen Kommentar hinterlassen
Hi Lucas, I think I found a way to do this, I created a couple of int tags along with a string tag that will be combining the variables of hours, minutes and seconds. I'd probably set it up so that...
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Tim Beaulieu hat einen Kommentar hinterlassen
Can I try and jump on teamviewer again?
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Tim Beaulieu hat einen Kommentar hinterlassen
Sorry just trying to recap real quick. Are you trying to get this legacy software to connect to the COM port from eVCOM or how is it trying to read from it exactly
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Tim Beaulieu hat einen Kommentar hinterlassen
That could be something we could try. Is there any way you can send us some screenshots of the possible settings you can apply?